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Specialist supplier accompanying Clockmakers and Jewellers for five generations
Home  General Terms and Conditions of Sale

General Terms and Conditions of Sale

LAVAL S.A.S. -  Zone artisanale – 37310 CHÉDIGNY – France  – Tel.: +33 (0)2 47 91 12 34 - Fax: +33 (0)2 47 92 59 50 – www.laval-europe.com


Goods are shipped at the recipient’s risk.

Promotional photos featured in our advertisements and catalogues are not legally binding.

We reserve the right to withdraw any goods at any time.

The materials are indicated with no liability on our part and are those that have been communicated to us by the manufacturer.

In the event that variations in colour occur between batches of pouches, shades of gift boxes, or appearance of jewellery presentation boxes or differences in colour of printing for carrier bags or gift bags, pillow boxes or more generally speaking any difference in manufacturing of our products, the Laval group can not be held liable. No replacement product will be made available.

Stated packaging by box, bag or packet can not be sold separately.

Stated quantities per packaging are for information only and with no contractual obligation.

Taxes are charged over and above the prices indicated at the going rate.

Prices are given for information only and the company withholds the right to revise them at any time to account for changes in the price of metals, raw materials, currency exchange rate or other circumstances.

Prices of sterling silver are given for information only at the rate of 700€ excl. VAT per kilo of silver

The weight per jewel is given for information only.

Prices of articles in gold are given for information only at the rate of 50 500€ excl. VAT per kg of gold.



A delivery charge (shipment, post and packaging) is charged for any order. This delivery charge depends on the destination, weight, volume, carrier rates and current legislation. The delivery charges may be modified at any time to account for increases in the rates applied by our transporters.
This contribution varies according to country, weight, carrier fees and current legislation. It may be amended at any time.

For France:
Order below €180 exclusive of VAT: €12 exclusive of VAT *
Order from €180 exclusive of VAT up to a maximum of 20 kg: €8 exclusive of VAT *
For a weight in excess of 20 kg up to a maximum of 30 kg: + €6 exclusive of VAT (i.e. a total of €14 exclusive of VAT)
From 30 kg: €0.50 exclusive of VAT for each additional kg

For Belgium and Luxembourg:
Order below €180 exclusive of VAT: €16 exclusive of VAT *
Order from €180 exclusive of VAT up to a maximum of 20 kg: €12 exclusive of VAT
For a weight in excess of 20 kg: €1.50 exclusive of VAT for each additional kg 

For Germany, Austria, United Kingdom, Ireland, Spain, Italy and the Netherlands:
Orders below €180 exclusive of VAT: €18 exclusive of VAT *
Orders from €180 exclusive of VAT up to a maximum of 20 kg: €14 exclusive of VAT
For weights in excess of 20 kg: €2 exclusive of VAT for each additional kg 

Other countries:
Shipping costs vary according to country.

If order comes to less than €180 exclusive of VAT but weighs in excess of 20 kgs, the weight conditions will be applied.

Special shipping conditions: exclusively for a single ring, ring mount, engraved jewel or special order, special shipping conditions are applied, recorded delivery post will be charged at 5€ excl. VAT to mainland France and at 8€ excl. VAT to Luxembourg, Belgium, the Netherlands, Germany, Austria, Italy and Spain.


If a product presents a manufacturing defect or if the customer is not entirely satisfied, the product may be returned within 10 days in its original packaging and complete with the invoice. If these conditions are not met, the return will not be accepted. After the 10-day limit, jewels can no longer be refunded or returned.

Repairs: Jewels costing less than 10€ are not eligible for repairs

For jewellery with a value of 10€ or more, the cost of repairs will be charged to the client, in addition to a fixed 5€ sum per article plus postage and packaging: 5€ for delivery in France and 8€ for Belgium and Luxembourg.


Only Laval purchased articles can be engraved. Any client sending a jewel to be engraved must provide a copy of the invoice and reference number. Engraved articles are non-refundable and can not be exchanged. They must be paid for in advance at the time of ordering. 


A special ring/wedding band service is available to clients interested in obtaining a specific ring size (exclusive offer for certain collections of rings).  For this service, postage and packaging is charged at a flat rate of 5€ for France and 8€ for Belgium and Luxembourg.


Any reproduction, even partial of our products, models, packaging, boxes, labels, drawings, pattern plates, colour codes mentioning prices or metals, corporate graphic identity or logos included on our website is illegal and can be sanctioned in application with the applicable intellectual property law. It is also illegal to take photos, images and logos from our website or catalogues and perpetrators may be punished.


Clients residing in Austria, Germany, Belgium, Luxembourg and the Netherlands may pay by credit card or within 30 days of invoice by wire transfer to our local bank. The bank details and address are indicated on the invoice.

Customers residing in other countries and all new customers are required to pay in advance by wire transfer or by credit card.


Any outstanding invoice will result in penalties equal to three times the applicable legal interest rate as well as a 40 € recovery fine on top of the original sum due, (Article L 441-9, L441-10 and D 441-5 of the French Trade legislation) notwithstanding any additional compensation payable further to forced debt collection. (Article L441-10 paragraph 12 of the French Trade legislation).


PLEASE NOTE: all goods remain the property of the Laval group until payment has been made in full. The buyer is however liable for the risk related to loss or destruction. In accordance with the French legislation on information technology and civil liberties, January 6th 1978, you retain the right to access and modify any information relating to you.

In the event of legal dispute, all parties submit to the exclusive jurisdiction of the law courts in Tours, France.

LAVAL is a major partner for the jewellery trade.
Discover our collections of jewellery presentation boxes, jewellery, findings, jewellery and watch-making tools...







No minimum order
Same day dispatch,
Delivery to UK/Ireland in 48/72 hours

Delivery to most other European countries 3 to 5 working days.


Contact us:

+33 247 91 1234
Monday to Friday 9:00 to 18:00


Contact our export team: English, Italian, Spanish and German speakers available

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