Return an item

If you wish to return an item for a refund or an exchange, please contact our sales team. A toll-free number exists for clients calling from the following countries: France, Luxembourg, Belgium, Netherlands, Germany, Austria, Switzerland, Spain and Italy 00800 5282 5000, open from 09:00 to 17:00 from Monday to Friday (GMT+1) for assistance by phone.

From other countries contact by phone on + 33 247 91 12 34 by email at or by leaving a message on our Contact page.

If you wish to return one or more items, please download and print the RETURN SLIP, place it in your parcel with the item(s) to be returned. All items must be returned in their original packaging.

Download the RETURN SLIP

Wholesale Jewellery, gift boxes, display stands, watches, tools and supplies

LAVAL is a Major European supplier for the jewellery and watchmaking industry. Discover all the products you require for your trade and for expressing your talent.

No minimum order
Same day dispatch,
Delivery to UK & Ireland in 48/72 hours

Delivery to most other European countries 3 to 5 working days.

Secure Payment for your online orders

Contact us:

+33 247 91 1234
Monday to Friday 9:00 to 18:00

Contact our export team: English, Italian, Spanish and German speakers available.

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