LAVAL SAS attaches great importance to protecting the personal data it collects and processes as data controller, within the framework of its business.

Thus, the collection and processing of Personal Data carried out by our company in the course of operating its business and using its products or services, the Website it operates at the address, and its databases are governed by this data protection policy.

Our website is intended exclusively for professionals. Depending on your business, access to our products is restricted.

Personal data protection
Personal data are collected on our Website by the company: LAVAL S.A.S, simplified joint stock company with share capital of €707,000 registered on the Trade & Companies Register of Tours under the number B 572 206 977, with its head office located at Zone Artisanale 37 310 CHÉDIGNY.

Personal data collection

The personal data collected on our Website are the following information that you provide when connecting/browsing:

Opening an account
When you create your account: surname, first name, title, language used, e-mail, company name, 
Siret No. VAT No.

Logging in

When logging in: e-mail, IP address.


Customer No., payment methods, invoicing address, delivery addresses, telephone number.

Using the website

E-mail address, order history, products selected in your basket, products selected in your favourites and browsing history on product pages.


Information concerning orders: product(s) purchased, order No., invoicing address, delivery address, payment methods


Your payment method is established by us depending on your customer profile based on the rules set down in our terms and conditions.


Cookies are used within the framework of using the website. The cookies listed below require your consent. You will be informed when you log in that you can disable these cookies using your browser settings. Click here to read the section dedicated to cookie management.





Preference cookies that do not require consent


Google Inc

To distinguish unique visitors to the website. 

It is updated with each page view.

2 years


Google Inc

To distinguish users when collecting information on visited pages. 

This cookie helps to identify the elements to be improved on our Website.

2 years


Google Inc

To monitor the rate of requests to its servers. This cookie helps to identify the elements to be improved on our Website.  

10 minutes  


Google Inc  

To process the user's request and generate statistics on Website traffic.

10 minutes


Google Inc

To determine new sessions/visits and generate statistics on Website traffic.

30 minutes


Google Inc

To determine whether the user used a new session or visit.

End of session


Google Inc

To identify the source of traffic or campaign which explains how the user accessed this Website.

6 months


Google Inc

To store variable data customised at the visitor level and to generate Website traffic statistics.

2 years

Other cookies, which can be viewed HERE, may be used to distinguish users and draw up a profile depending on interests; to send personalised e-mails on Laval product or service offers depending on the browsing history; to propose relevant advertisements on other websites; to measure and improve the performances of our website depending on the number of visitors and traffic sources; to identify the most/least visited pages.

You may object to this type of processing by clicking on the automatic unsubscribe link at the bottom of e-mails received, in your account on the website, or by informing LAVAL SAS by telephone on 00800 5282 5000 (free number in France) or by sending an e-mail to or letter to LAVAL SAS, zone artisanale 37310 Chédigny.

Using personal data

The personal data collected are used for:

Legal basis for processing the data


Legal basis

Our legitimate interest

Our legal obligations

Your consent

The fulfilment of a sales agreement

Operation of the site and access to all of its features


Management of the customer account, the basket and orders



Invoice management

Payment transaction management


Delivery management


Customer relationship management (telephone, e-mail), order tracking, product returns and refunds


Anonymous statistical operations on the traffic and use of the Website (PC and laptop)



Sales and marketing statistics, analysis, selection and segmentation of customers and their purchases in order to improve knowledge of the customer


Sending targeted sales offers and information and services by post and e-mail


(subject to the Customer not objecting to LAVAL SAS)


Sending targeted sales offers and information and services by e-mail based on your browsing history


(subject to the Customer not objecting to LAVAL SAS)


Subscription to our Newsletter



Identification of the Website language via the IP address in order to facilitate exchanges with the user


Check, identify and authenticate the data transferred


The fight against fraud when paying for the order and management of unpaid orders


Transfer of personal data outside the EU

Your data are not transferred outside of the European Union.

Personal data recipients

Your personal data collected from users are shared with third-party companies which we use:

  • Banking, financial and credit companies within the framework of payment services;

  • Suppliers of services linked to postal routing

  • Suppliers of digital marketing services related to sending e-mails to manage the website and marketing campaigns in the form of e-mails

  • Suppliers of logistics, transport and delivery services 

  • Fraud detection/prevention services

These service providers have restricted access to user data within the framework of carrying out these services and have a contractual obligation to use them in compliance with the provisions of applicable personal data protection regulations.


Security and confidentiality

The Website implements organisational, technical, software and physical digital security measures to protect personal data against alteration, destruction and unauthorised access. However, the Internet is not a completely secure environment and the Website cannot guarantee the secure transmission or storage of information on the Internet.

Personal data storage period

Your personal data are stored for the term of our business relationship and for the duration necessary for the purpose of the processing presented, depending on the data transferred and their use.

Your personal data required for the management of disputes shall be kept for the duration of the dispute until all avenues of appeal have been exhausted.

Implementation of user rights

In application of application regulations, you have the right to access, rectify, erase, object to, limit the processing of your personal data and the right of portability of your personal data, which you can exercise by writing to us:


For the attention of the Data Protection Officer

Zone artisanale 

37310 Chédigny

  • Right of access: you can find out what personal data we have about you,

  • Right of rectification: if the data collected on the Website are incorrect or incomplete, you can ask us to update the information

  • Right to erasure: you can request the deletion of your account and personal data 

  • Right to object: You can object to the use of your data for legitimate grounds based on our legitimate interest. Concerning direct marketing, you may object to the use of your data without any legitimate grounds by sending us an e-mail to, calling us on 00800 5282 5000 (free number in France), or by writing to:

For the attention of the Data Protection Officer
Zone artisanale 
37310 Chédigny

  • Right of limitation: you may suspend the use of your data while a verification takes place (for example, to check the accuracy of the personal data). We can continue to store the data without using them.

  • Right to portability: you may retrieve some of your data in an open, machine-readable format.

  • Right to withdraw consent: You may remove your consent for consent-based processing at any time by logging in to your account on the Website, by sending us an e-mail to, by clicking on the automatic unsubscribe link at the bottom of e-mails received, or by writing to us at:

For the attention of the Data Protection Officer
Zone artisanale 
37310 Chédigny

  • Right to complain to a control body: if your consider that the processing of your data infringes applicable regulations, you can contact the CNIL: 

  • In France, the CNIL: plaintes

Changes to this clause

The Website reserves the right to modify this clause on personal data protection at any time. If a modification is made to this personal data protection clause, the Website shall publish the new version on its Website. The Website shall also inform users of the modification by e-mail, at least 15 days before the date of effect. If you do not agree with the terms of the new personal data protection clause, you may delete your account.

Wholesale Jewellery, gift boxes, display stands, watches, tools and supplies

LAVAL is a Major European supplier for the jewellery and watchmaking industry. Discover all the products you require for your trade and for expressing your talent.

No minimum order
Same day dispatch,
Delivery to UK & Ireland in 48/72 hours

Delivery to most other European countries 3 to 5 working days.

Secure Payment for your online orders

Contact us:

+33 247 91 1234
Monday to Friday 9:00 to 18:00

Contact our export team: English, Italian, Spanish and German speakers available.

Subscribe to the Newsletter
to stay update